FAQ

Yes, both our company and all of our technicians are fully insured.

We are fully insured and bonded. We go to great lengths to hire only responsible individuals. We pride ourselves in our staff and their experience.

No, we will do the work for you and leave a bill in the mailbox for the full amount. Payment is expected within seven days of completed service.

First time customers are strongly urged to be home. We would like you to see how we perform the services, and to be available for any questions.

Yes, we are available to service your home seven days a week.

Each window counts as one window, no matter how big or small (refer to price list pictures).

It usually takes a one / two man crew about 1–2 hours depending on the number of windows, screens, storms, French windows etc.

We have many packages available that can be customized to meet your needs.

Our industrial foam window cleaner leaves no mess. We use drop cloths and, of course, our employees remove their shoes at your front door.

We have our own supplies and equipment. All we ask is that there is a clear path to the windows. Remove any antiques, heirlooms, breakables, “nick-knacks”, etc. from furniture that may be in front of the window, or on the window sill.

Our technicians use a combination of joy soap and water to wash the windows. It is environmentally safe, non abrasive and it doesn’t leave streaks.

On days when the weather is in question, the customer may contact us. We closely monitor the current weather conditions.

8–10 am, 10–12 am, 12–2 pm, 2–4 pm, and 4–6 pm. We will arrive between these times, because we are doing other jobs in your area.

We will BEAT any price by a minimum of $10.00

Yes, 100%.

For homes, decks, etc. we use a light soap with brushes. We have many commercial grade solutions for more challenging applications.

Yes, we use a clear Thompson’s sealer or we have many colored stains to choose from

We use a 3500 psi (lbs. per square inch) adjustable setting commercial grade pressure washer.

Yes. We have large tarps.

You should hire someone to clean your gutters for many reasons, first of all we are proffesionals who do this every day. We can effectively do it much faster than you would be able to. Second, gutters are our only business therefore during the cleaning, we may spot problems you would not be aware of. Thirdly we are fully insured and have years of experience on ladders. For the average person it is not work the risk of falling to save the small fee we charge.

We recommend cleaning your gutters twice per year: late spring/early summer mid to late June after all the seed pods, blossoms; “helicopters” are done falling. These will clog gutters as well as the leaders and any underground drains on the system. These seed pods will soon germinate and you will have trees growing out of your gutters! and late fall/early winter early December, after most leaves are done falling. This will help protect the gutters over the winter.

The gutters will not work properly if they are clogged. Some good signs the gutters are clogged is the water coming over the top, water in the basement, water constantly dripping of leaking from the gutters when it is not raining or hasn’t rained recently. Water leaking inside your home/building, generally where the ceilings meet the walls. These are just the most obvious signs of clogged gutters, sometimes the signs are not so easy to spot, which is why we recommend cleaning the gutters twice a year.

Our technicians come fully equipped with extension ladders and we clean out the gutters by hand and take away all of the debris.

Yes, for a small additional fee of $8.00 each.

There is no set time for a job to be done since there are so many different kinds of houses/buildings as well as what needs to be done. An average house usually takes 15 minutes to an hour.